July 22, 2018 at 10:24 am i are actually a customer of att for 32 decades which earlier calendar year has become so undesirable i an considering leaving att and inform all of my mates to accomplish the same . about two or 3 yrs in the past or for a longer period I'm not sure the day but I had been contacted by att about switching to u-verse which i could bundle my solutions with each other and would enable it to be cheaper and I had been requested what my expert services had been i explained to the person that we experienced World wide web landline mobile phones and i was requested how we made use of our landline i said we only use it to received physician appointments and i was informed beneath u-verse it would be $ten.00 given that i stayed with u-verse and i was not told at any time it could change after which you can my bill stared to change and when i call att to discover why it has modified they informed me it absolutely was a promotion for that landline that's why it went from $ten.
This thirty day period, been given four unique notices of quantity due, all four reflecting differing amounts. Referred to as AT&T straight away Friday, could not reach the 3 get-togethers I used to be transferred to in August, because of the way AT&T has got to set contracts into location, and who certain past decades contract, but did attain “supervisor” who lectured me, explained the functions who confirmed agreement didn't have authority, only he could solve problem, which would have improved regular payments more than $fifty due to “modifications underneath Information You may use”, on BACK of bill and final sheet on line. (really should be on FRONT!). Was lectured about importance in paying out Monthly bill, spoke in pretty condescending manner, refused to understand I was explained to other events guaranteed deal and I had been paying out what told, I were spending what I was instructed, obvious I was striving! He wouldn’t hear of it… Haven't been spoken to by any individual so loaded with authoritarian malice. Following his spewing what an irresponsible individual I used to be, how I used to be probably not an excellent business person (86 decades, usually from the black), I had to do what he said, advised him I couldn’t trust in his details, which i was told by functions A, B and C, agreement wouldn't alter; how did I'm sure he was actually in a position to make ANY ensures besides it absolutely was his belief of himself and his posture, that Based on him, my Invoice would enhance, nevertheless promised by Other folks who claimed similar factor regarding their authority to help keep identical deal.
I am returning the referenced machines to ATT resulting from my dissatisfaction to deal with the billing and payments produced within the account with equally ATT and Direct Tv set. My attempts to handle the quantity owed are already flipped backwards and forwards from ATT and Direct Tv set numerous occasions and practically nothing is solved to-day. Let me allow it to be apparent, I might however like to provide the Uverse plus a mobile phone line at 1718 Clay Avenue nevertheless the ordeal that I have gone through leaves an extremely bitter expertise and flavor in my mouth.
I don’t see the bundle I was promised. I don’t begin to see the savings I had been promised. So why need to I be penalized to get a bundle deal which was not there?
so 210 821 4105 opt 6 is apparently a worthwhile range, once the man transferred me he connected me to a man who was extremely unfortunate, i ruined his yr, complaining at the conclusion of the calendar year, i finished his yr sooo poorly, so amusing, att executives write me a letter stating ic all customer support far too much, and He's angry,,,,, he also claimed, at eleven:01 est, that he wanted me from the mailing listing so att wouldnt should offer with my problems any more, i informed him att hasn't dealt with my problems, he THEN Identified as ME A LIAR,,,,,HE Termed ME A LIAR,,,,,ATT is these a great purchaser oriented company,,,,,
All rooms attribute access to considered one of two loading docks for straightforward gear load out and in. The lockout rooms can be obtained through the thirty day period and assortment in price tag from $240 to $600 per month, based upon dimension.
Consider my shock After i obtained a group letter stating that I owe $308.fifteen for U-Verse providers on my previous account. I referred to as the collection agency and unformed them of my former week’s discussion with AT&T’s customer care – the consultant in the company advised me that each one she sees is the fact I have a stability Which I improved spend it ahead of it commences impacting other challenges. She prompt that I contact AT&T once more. Which I did. I spoke with a agent who informed that I really need to return the U-verse products. I educated her which i experienced by now finished so, And that i requested to speak with her supervisor. I had been on maintain for fifty five minutes. I hung up and called yet again – I was transferred two instances; when ultimately another person obtained to the cellphone, they reviewed my account and educated me that I've a 0.00 stability resulting from The reality that the gathering agency had “bought my financial debt” – also, I used to be knowledgeable that there is all they could see Which I really need to contact the collection company. Soon after requesting much more details, I was at last advised they can see which i did Use a $308.
Ought to have been achieved in quarter-hour. As an alternative we had quite possibly the most horrendous customer support we have seasoned with ANY company in the last a few years.
August 29, 2016 at eight:twelve am Good Night, I’ve been a very long time Verizon purchaser and know they have got phenomenal services, but however These are somewhat pricey in comparison. In truth, I switched to Dash for every day a couple of years back and so they cut my Monthly bill in fifty percent but had Definitely no assistance at home. So I came again to Verizon with open up arms they usually even acquired Anyone new phones to point out us how content they ended up to have us back again. It has been a several years and I hear many of my family and friends have AT&T and say the assistance is equivalent, however the bill is just a little cheaper. Hearing this, I am like alright…allow me to go on and give them a shot. On August nineteenth, I deliver my family on the AT&T store with an appointment scheduled for 10AM. There are a few individuals standing with the door for that Take note seven launch, although not to worry I used to be within the store the day prior they usually mentioned not to fret, there will be plenty of telephones. Doorways open up at 10AM and we would be the third client to be greeted. I said, I scheduled and appt, but that doesn’t seem to matter. The agent reported, very well basically we just take you to start with in that circumstance. I knowledgeable them that I let the sign in individual know, but wasn’t handled any different than the usual stroll in. Anyhow, my spouse And that i received the two last Take note seven’s which were in inventory. Sad to say we had to remain there as hostages from 10am-2pm. Most preposterous method ever. Supposedly there were server issues stopping telephones from having the ability to be bought. I had been at a AT&T company store, not a retailer. Why did it feel like I had been in a third environment region? I requested for an S2 Common Gear Look at and so they explained they were being out, but they'd get me one particular and ship it to my household. I was like, all right that is certainly good. Amongst my phones, tablets, and watches…they'd to obtain some kind of override to circumvent me from having to pay $150 deposit. It took like 5 minutes and it was completed. Quickly forward to currently(Aug. 27th)…the check out is on back again purchase for a minimum of Yet another thirty day period. I was suggested to come back for the store if that was the situation And they might get me the S2 Gear Athletics look at with no trouble.
I don’t really feel I owe nearly anything All things considered AT & T took me by And that i even bought reprimanded at my task for his or her error,
June eight, 2016 at eight:twelve pm Absolute worst customer support identified to guy!!! I've spent appx twenty five+ hours on cell phone with each cust service site they've… i.e., every region Though the US!!! This concern is pertaining to my husbands biz line. So he’s losing dollars day-to-day. Yet, I had to acquire breaks in between endeavoring to obtain a resolution to prevent a nervous breakdown!!! Unbelievabley incompetant! The one thing these people learn how to do is transfer u you can try these out to another dept! Certainly, it’s normally the wrong dept! Asked Pretty much Anyone I spoke to, that they stay on line with me and describe problem to next individual that can supposedly support me, so they can describe in terminology they might have an understanding of as well as conserving me from acquiring to explain, all over again! Was informed a number of x, that they can't do that–“can’t have addl human being on line.” What?!?! You’re a freaking phn company and u can’t have more than one human being on the line at a time?!?! BS! That, was bc They can be informed to rush with the phone calls and commit as minimal time as you possibly can. And especially don’t use up two fool cust serv reps! Hell, doesn’t even matter presented in this case, two heads are a lot better than one, doesn’t accurately implement! Bc they’re all idiots! Do they even get educated? Going on 3 months without husbands biz line functioning now!!!!! Even tho all compensated in complete. So ultimately, should go thru buying to receive nbr reinstated, Alright Permit’s do this I say. Gotta go thru entire “new ordering” course of action. High-quality-just get it done. Then, they say there’s an previous superb harmony from “anything” but we don’t know what it's–do you? They fg requested me if I understand what spouse owes for? Are you fg severe?!?!? You’re stating its exceptional, how about you convey to me what it’s for?! They don’t know, I don’t know–conclude of contact, they can't assist and reinstate biz (linked nbr) bc there’s “a thing” continue to owed. So, I assumed I used to be mentally all set to tackle it once again, several months later mind u. Similar factor… There’s a balance from 2011 of the ultimate bill. Ok, straightforward, ship me copies of a few of Those people charges as well as the last Invoice, I will Verify all my documents, like lender records to check out if in actual fact useful site we do owe (which would be no prob, I would gladly pay out if we in fact owe it), I get, nicely, I’ll really have to check if we can get that facts to send out to u, it’ll be about five-7 days! Uh, no, u figure out now or by tomorrow most up-to-date IF we owe it, along with copies of all the things u have, by tomorrow!
Past August I renewed for 12 months and took a rise. As I'm getting ready for my new 12 month arrangement, I observed that ATT increased my value in January and continued to bill and take my cash for more than our arrangement.
The next technician that came to house set a “booster pack” on my internet BUT NEVER TURNED THE DAMN THING ON so I thought it wasn’t Performing. So needless to say, the Asians tried to convey to me I necessary to UPGRADE my Online to 100MBS to solve the challenge (which not surprisingly was an additional demand). Then the technican comes out on Friday and he figures out the damn detail wasn’t even on so he convey to me I only need the 50 mbs which i was originally quoted. And that the Sports package deal was now loaded but he couldn’t obtain the channel I wanted to occur up….just give it an hour or so. Needless to say, he left.
November thirteen, 2014 at nine:fifty two am Now I'm not content with u all att all are incredibly poorest And that i dont give damn all att alter strategy etc factor i converse that human being cant alter my plan paynent wont doing i even now not planning to shell out damn cellular phone i want u Dallas Texas 75247 carpet installers all att I'm not joyful with i will swap straight discuss u squandered my funds i am not heading spend u nothing 198,00 greenback i wont buy it i converse other agent wont change my system also i have few challenge with att under no circumstances alter what thier dilemma i dont treatment iabout your mobile phone suckest in world ever I'd now I need change straight chat now no Monthly bill ok thank u i am not delighted undrrstand me